OUR REVIEWS

Customer Testimonials

Review Date: 01/26/2021 | Author: Williams Q.

Comments: Excellent job done by j.Griffing

Review Date: 01/20/2021 | Author: Mike S.

Comments: Jeff Griffin really knows heating & plumbing! He also recommended 2 excellent 3rd-party companies: 1. Unlimited Removal and Demolition – to drain, cut up, & remove old oil tank; abate asbestos from, and remove, old boiler; remove oil filler pipes & patch foundation with cement 2. Boxford Chimney Sweep – to run a new flue liner and install a new stainless steel chimney cap We hired J.Griffin Heating & Plumbing to disconnect an ancient “snowman-style” oil-fueled steam boiler with attached “instant” water heater, and replace it with a gas boiler & free-standing gas water heater. Fast. Efficient. Clean. Pleasant & willing to answer all of our questions. All 3 companies provided very high quality experiences! I would hire any/all of them again. Bonuses: Sandy Griffin (with JGH&P), & Daniela Ibanez (with UR&D) provided excellent & timely email & phone support. 5 Stars all around!!

Review Date: 11/30/2020 | Author: Rick D.

Comments: Always answer your call.

Review Date: 11/22/2020 | Author: David G.

Comments: Jeff made the process as easy as possible. He recommended the best solution and got it installed quickly. I would definitely recommend J Griffin plumbing and heating to others.

Review Date: 10/19/2020 | Author: Joe B.

Comments: Nice and neat everything cleaned up like they were never here. and I especially liked the fact that they were here when promised and finished on time without any problem’s. I like the quality work they did I would recommend them to all my family and friends.

Review Date: 10/13/2020 | Author: Steven W.

Comments: Everything went perfectly Highly recommened.

Review Date: 10/06/2020 | Author: Joseph P.

Comments: great to work with.

Review Date: 10/01/2020 | Author: Gus M.

Comments: Professional, hard working and prompt. Their quote was the most competitive, also showed me how to apply for a Mass Save heat loan. I highly recommend them to everyone!

Review Date: 09/29/2020 | Author: Stuart P.

Comments: professionals.

Review Date: 09/24/2020 | Author: Bridget T.

Comments: We hired Jeff to remove our "very old" oil burning boiler and install a new propane boiler and water tank. We were extremely happy with Jeff and his team on this project and would highly recommend them. Jeff is very knowledgeable and professional, and his recommendations for the type of system he felt would work well for us was spot on. He worked seamlessly with the propane company we chose to make sure all the lines were run and the tanks were in place prior to the start of the project. Jeff and his team were friendly, efficient, clean, and did a fantastic job! We have so much space in our basement now that the huge boiler has been removed and the new system is in place. We're looking forward to a cozy and worry free winter thanks to Jeff and his team!

Review Date: 09/22/2020 | Author: Neritan S.

Comments: I am extremely impressed with the finished product and how much room they cleared up in the basement! Its amazing… Jeff and his team did a fantastic job. I highly recommend this company..I hope to work with them again in the future.

Review Date: 09/12/2020 | Author: Prabin H.

Comments: Installed new boiler and water tank and work was satisfying and service was good and prompt. Very knowledgeable professional and get it done in just one day. I would recommend other if they need to repair/upgrade their heating system.

Review Date: 08/23/2020 | Author: Nick S.

Comments: Needed a natural gas line ran to the outside for a natural gas grill. It was much quicker than expected as he found an existing pipe to split off of that was much closer to exterior and thus, a little less than the estimate. Also explained how to winterize it for later and even pained the valve outside to match the color of the gas line from the grill. Very knowledgeable, very professional. Answered questions about potential future project. Will definitely hire again.

Review Date: 08/22/2020 | Author: Idalio G.

Comments: Very professional guys, with a ton of experience, they did an amazing job in a very short period of time. Definitely recommend to any person looking to upgraded their heating system.

Review Date: 08/19/2020 | Author: Allison M.

Comments: Jeremy came to install a toilet. He went to great lengths to make sure it was secure and even waited an extra 1/2 hour to ensure it had settled correctly. We plan to hire him again for his great work!

Review Date: 08/13/2020 | Author: Maria R.

Comments: Jeremy is very professional. He called the day of the service and was able to come earlier than scheduled. His work was done perfectly. I highly recommend him for your plumbing needs!

Review Date: 08/11/2020 | Author: Kelly J.

Comments: Fast responsiveness to project needs, and timely assessment to provide a quote and complete the plumbing work.

Review Date: 08/11/2020 | Author: Ping X.

Comments: Jeff responded very quickly, came over to take a look at the project, and gave a quote within a day. Jeremy is a true professional and did a fabulous job. He came back very quickly to fix an issue. They are a family business, and I would say they showed how a family business should be run: reliable, responsible, trustworthy, friendly, and top-notch service. I would hire them again and would definitely recommend them to my friends. Those who live in North Reading MA should hire them for any heating and plumbing projects. I give them two-thumbs up! Thank you, Jeff and Jeremy.

Review Date: 08/05/2020 | Author: James S.

Comments: Jeff Griffin responded to my needs from the beginning of my install to the final completion. Griffin Plumbing are true proffesionals.

Review Date: 08/05/2020 | Author: Gildardo A.

Comments: Jeremy was super responsive & reliable. I would recommend this company to others. Overall great service !

Review Date: 08/03/2020 | Author: Phillip A.

Comments: I had an emergency plumbing problem on late Sunday evening. Jeff and his son came to my house at 10:30 pm to fix the problem and the following Monday at 8:00 in the early morning to complete the repairs needed. J.Griffin was the only plumber out of six other plumbers whom I called who was willing to come and help me, to which I am grateful. I have already passed along his name.

Review Date: 08/01/2020 | Author: Adam R.

Comments: Guys did a nice job with a quick turn around. I’d hire again.

Review Date: 07/31/2020 | Author: Nancy K.

Comments: Friendly, listens, explains, work done right.

Review Date: 07/28/2020 | Author: Jonathan K.

Comments: Great experience! Jeff was able to respond to my request same day for a water heater replacement and provided quality work for a fair price. Really appreciate his promptness and communication.

Review Date: 07/25/2020 | Author: Javed L.

Comments: Excellent service.

Review Date: 07/22/2020 | Author: Joseph D.

Comments: YOU CANâ T LOSE IF JGRIFFIN IS THE ONE YOU CHOOSE I had three firms bid on replacing my water heater. I chose Jim as he was pleasant to deal with and put up with all questionâ s I had on Water Heaters. My heater was installed today as scheduled and I was impressed the moment the van backed into my driveway. The van was well organized and NEAT. Jim had a young apprentice working with him and throughout the installation he would explain what he was doing and why. Iâ m sure this knowledge transfer will help this young an in pursuing a career in plumbing. Extremely pleased in Woburn, MA PS: This is the only contractor I’ve hired from Home Advisor.

Review Date: 07/18/2020 | Author: Evelyn S.

Comments: He was very accommodating with what happened at lowes. He got me out of a very serious situation and we are very grateful that he was able to to the installation of a gas stove as lowes installer did not want to do the job until after 8-6. I had no stove and Mr. Griffin save us. I will continue to have him back to do any plumbing issues I might have in the future. I would truly recommend him to anyone.

Review Date: 07/09/2020 | Author: Tasha W.

Comments: He called me right away, explained everything in detail about the work they would be doing, made a timely appointment came on time, job done great and quickly. Very nice to deal with.

Review Date: 07/09/2020 | Author: Brian F.

Comments: Jeff showed up on time with the supplies and tools needed to complete my job. He was challenged by a code violation concerning my chimney. It turned out we needed a different type of water heater and needed to relocate it in my basement. Jeff took the previously purchased unit back, made a quick pivot, and returned to my home later in the day with a brand new water heater and finished the job by end of day. The quality of the work was outstanding and Jeff communicated the issues at hand and the scheduling to me superbly. He did everything he said he was going to do competently and professionally. I would recommend J.Griffin Heating & Plumbing to anyone!

Review Date: 07/07/2020 | Author: Sophort P.

Comments: They did exactly what they set out to do. I appreciated the fact that the owner went over every detail with us and even discussed the finance options. They finished exactly when they were suppose to and cleaned up after. I would highly recommend this company.

Review Date: 07/04/2020 | Author: Laura D.

Comments: I was very happy with the quick response I got. Within a few minutes of submitting a request for service, Jeff called. He was professional and accommodating. Our water heater broke and needed to be fixed before going away for the weekend. He was at my house the next morning and replaced the water heater in a few hours. J. Griffin employees are nice, respectful and explained what they did. I would highly recommend J. Griffin.

Review Date: 06/22/2020 | Author: Paul R.

Comments: Jeff and his team were among the best contractors I’ve worked with. The communication with them was clear and easy, they were always very responsive, and the work is of the highest quality. I had a number of special or unusual needs for my project, and they were able to accommodate all of them. I would recommend them to anyone.

Review Date: 06/08/2020 | Author: Peter S.

Comments: Jeff was fantastic. Water heater blew out, he was there the next day right on time and replaced it.

Review Date: 06/05/2020 | Author: Andrew S.

Comments: Arrived promptly, had everything they needed to fix the problem in their truck. Friendly repairmen.

Review Date: 05/29/2020 | Author: Mark V.

Comments: I had a small plumbing leak in my basement. Like with everybodyâ s plumbing leaks you need to shut off the water in your house in order to repair the leak. However, my main water shut off valve was decades old and was seized in the open position. This meant the water needed to be shut off at the street by the city. Jeff was very flexible with his scheduling. He worked with me and the City not only to get my work completed in a timely manner, but get water service restored as soon as possible. Which made my wife very happy! His level of professionalism and high level of quality work will unquestionably make me utilize his services again. Once again Jeff, Thank you very much for your care and consideration for our family.

Review Date: 05/22/2020 | Author: Mark L.

Comments: Great job and very highly recommended!

Review Date: 05/22/2020 | Author: Barbara G.

Comments: Jeff was very accomodating.

Review Date: 05/21/2020 | Author: Robert B.

Comments: Had a water leak on the street side of the main shut-off valve. Jeff responded very promptly to inspect the situation. I was able to coordinate a shut down with the city’s water department for the following day. Jeff was able to accomodate the schedule. He arrived on time and deftly repaired the problem. We were up and functioning within 2 hours. A ‘tip-o-the hat’ to J. Griffin Heating and Plumbing. I would recommend their services.

Review Date: 05/20/2020 | Author: Stephen B.

Comments: Customer service was excellent. Job was done quick and on time. Couldn t recommend this business more.

Review Date: 05/19/2020 | Author: Mark Q.

Comments: Very helpful and very negligible on what he was doing.

Review Date: 05/18/2020 | Author: Rosemary C.

Comments: On time, efficient, professional, competitively priced.

Review Date: 05/17/2020 | Author: Henry F.

Comments: These guys were terrific. Came on short notice on a Sunday. Had assessed what needed to be done from photos. Shows up on less than hour with every thing he needed. Work done quickly, good clean up and good service. Will use them again.

Review Date: 05/16/2020 | Author: Keith J.

Comments: Very knowledgeable and provided honest opinion on what needed to be done.

Review Date: 05/07/2020 | Author: Suzanne S.

Comments: Jeff is easy to reach and doesn t use an answering service like other plumbing companies. Our situation was urgent and he arrived asap. Since the boiler was old and needed numerous repairs, we went with Jeff s plan for a new system. He was ready to go as soon as financing was in order and completed the job quickly and efficiently. He is also courteous and will take the time to explain any questions. I highly recommend J. Griffin Heating & Plumbing!

Review Date: 04/19/2020 | Author: An D.

Comments: Very professional crew. I am impressed with the quality of their work. They replaced my old bulky boiler with a new tankless boiler in one day. This work also give me 50% more of storage space in the boiler room.

Review Date: 04/14/2020 | Author: Joseph T.

Comments: that told me how the work would done and show me how tofite the waterheater in to place great looks great thank you.

Review Date: 03/28/2020 | Author: Daniel V.

Comments: Jeff and his son they were great always on top of things from the beginning thanks.

Review Date: 03/26/2020 | Author: Ian V.

Comments: Jeff was wonderful. Our hot water was having trouble and he was able to come out same day during this time of social distancing. He was very professional, wore gloves, and took all necessary precautions to keep himself, and our family safe. He asked us to leave the basement door open, and he’d leave the invoice on our washer in the basement and he called when he had left. We left him a check in our mailbox and our problems were solved and Jeff was on his way. Thank you again – we can’t imagine this quarantine without hot water!

Review Date: 03/18/2020 | Author: Brian H.

Comments: Jeff and his partner were very professional, quick and left no mess behind. They came out very promptly with a great price. I will use them again, no doubt.

Review Date: 03/04/2020 | Author: Andrew B.

Comments: Very quick response from when i submitted my request. Jeremy took the time to understand what i needed done when he came and checked out the project (non-emergency). Was back in a few days to get the job done. Great quality work. Will definitely hire again for my next plumbing job!!

Review Date: 02/29/2020 | Author: Kshitiji P.

Comments: Jeff is one if the better people I have done business with. He knows steam boilers very well.

Review Date: 02/09/2020 | Author: Stephen V.

Comments: Customer service was superior. We had set up an appointment for them to come to fix a bathroom leak, when our water heater went. They were able to take care of both issues on the same day. I will highly recommend J Griffin Heating & Plumbing.

Review Date: 02/08/2020 | Author: Betty O.

Comments: Personable, on time and final price = initial quoted price. Jeff went above and beyond to do some additional fixes to ensure my disposal worked efficiently.

Review Date: 01/26/2020 | Author: Michelle H.

Comments: This is a new "relationship," so I'll update as things evolve. We're monitoring a situation and I have a replacement job in my near future. So far, so good, I'd say. Jeff is very responsive and prompt, seems to really know his stuff and explains things well without "mansplaining." I appreciated that he took time to think things through and ultimately settled on not tackling something that could potentially create a bigger problem. He talked through and answered questions, told me what to watch for and provided options and rough estimates for planning to address the issue thoroughly in the spring. Several thousand dollars less than what I was quoted by another company I'd used previously (and repeatedly felt ripped off by)! It's important to feel that you can trust someone to do right by you when caring for such a major system in your home. UPDATE: when I was ready to replace my boiler, I didn't hesitate to go with Jeff and crew for the job. The quote was fair and I trusted him and his team for such a big investment in my home. The system that was installed is practically a work of art! They even tucked the new water heater around the corner from the original spot, creating more space in the main walkway area of the basement. They were communicative, prompt and cleaned up after themselves. It's been 3 months and the new system seems to be working beautifully. Looking forward to seeing how it performs and saves on heating costs during the colder months. I'll keep calling Griffin Heating & Plumbing for all of my needs.

Review Date: 01/14/2020 | Author: Linda V.

Comments: Very prompt and courteous.

Review Date: 01/09/2020 | Author: Jim T.

Comments: They were on time and very good.

Review Date: 01/07/2020 | Author: Phyllis B.

Comments: Great response time, very thorough and prompt!

Review Date: 01/07/2020 | Author: Dennis D.

Comments: I m sitting in a nice warm house.

Review Date: 01/04/2020 | Author: Deb C.

Comments: J. Griffin was amazing! I was in what I thought was an emergency situation and they were in my house within an hour of my panicked call! Turns out it was not an emergency, but they knew the problem within minutes of arriving. They were pleasant and friendly and didnt talk down to me at all, even though it was operator error that caused the issue! They were EXTREMELY reasonable with their rate, I simply cant say enough good about J. Griffin. They are a small family business, please don’t hesitate to call this company.

Angies List

Customer Testimonials

Angies List

Review Date: 01/23/2021

Comments: Great service! I was in a fix. My old kitchen faucet was not working. Not only did I get a quick response, the faucet replacement was done on the same day. Jeremy’s work was on time, fast, clean and efficient. I was thrilled to get such great service for such a small job. I will use J Griffin for all my plumbing needs in the future.

Angies List

Review Date: 10/23/2020

Comments: They were great! Came on very short notice, guys were very polite and friendly, followed safety precautions, and worked quickly.

Angies List

Review Date: 09/13/2020

Comments: In January, Jeff came to service my boiler, which had been shutting off randomly and required several resets. He broke the bad news that the boiler would need to be replaced relatively soon, but understood my need to plan for it and was helpful in providing information without “mansplaining.” He talked through options and answered questions. When I was ready, I didn’t hesitate to go with Jeff and crew for the replacement job. The quote was fair and I trusted him and his team to do right by me for such a big investment in my home. The system that was installed is practically a work of art! They even tucked the new water heater around the corner from the original spot, creating more space in the main walkway area of the basement. They were communicative, prompt and cleaned up after themselves. It’s been 3 months and the new system seems to be working beautifully. Looking forward to seeing how it performs and saves on heating costs during the colder months. I’ll keep calling Griffin Heating & Plumbing for all of my needs.

Angies List

Review Date: 08/18/2020

Absolutely wonderful. This is my first home and my first major project. Jeff and Jeremy were nothing but professional, prompt and informative about everything they were doing. Made me really excited for what to do next! Their attention to detail is phenomenal, they even structured the intake and exhaust pipes in a way where the snow wouldn’t hinder the airflow. If you’re not calling them for all of your plumbing and heating needs, you need to start now.

Angies List

Review Date: 08/14/2019

Comments: Great! Professional, friendly, on-time and great quality work. I’m very happy with the service.

Angies List

Review Date: 07/15/2019

Comments: Fantastic. Jeff is a pro. Installation went as described in both locations. He came back Immediately when I had a water gauge issue for my water meter ( installed 7 years ago) and replaced it on the spot. Jeff is professional, punctual, cleans up, old furnace removal and does great work. I’m very happy with my 2 new efficient heaters and hot water heaters! My heating costs are down substantially! I’m glad we chose Jeff.

Angies List

Review Date: 07/01/2019

Comments: It went great! Jeremy came out when he promised and gave us an estimate for work to be completed. He followed Covid19 protocols with mask. Cleaned up after himself, removed old faucet and spigot handles. Was informative and helpful We will definitely hire them again!

Angies List

Review Date: 06/23/2020

Comments: J. Griffin Technicians were very professional, punctual and fast. They did a quality job for what I asked for. I would ask for their services again.

Angies List

Review Date: 06/22/2020

Comments: From the start, responsive, Jeff took my call, answered questions and got back to me regarding making a time to do the job. Kept an open communication along the way. Jeremy & Mike arrived on time, where polite, professional & knowledgeable towards the task at hand. They also took the time to explain details that could make my water heater more efficient etc.

Angies List

Review Date: 06/22/2020

Comments: Jeff and his team were among the best contractors I’ve worked with. The communication with them was clear and easy, they were always very responsive, and the work is of the highest quality. I had a number of special or unusual needs for my project, and they were able to accommodate all of them. I would recommend them to anyone.

Angies List

Review Date: 01/23/2021

Comments: Jeff was great was there in a flash. Was very personable and professional. I would hire him again! I highly recommend him!

Angies List

Review Date: 08/15/2020

Comments: Everything worked as promised.

Angies List

Review Date: 08/11/2020

Comments: Great work.

Angies List

Review Date: 06/09/2020

Comments: He did a very good job and completed the work in about 10 minutes.

Angies List

Review Date: 03/15/2020

Comments: Mr Griffin was punctual, courteous, thorough and had great follow up practices. An excellent job and experience! I would highly recommend this company.

Angies List

Review Date: 01/14/2020

Comments: It was good. The valve works and it looks good.

Angies List

Review Date: 01/14/2020

Comments: It went very well.

Angies List

Review Date: 01/12/2020

Comments: Excellent—on time and reasonable.

Angies List

Review Date: 01/03/2020

Comments: Excellent. I went to Angies List in a panic because it was raining in my basement when the shower was running. Less than 5 minutes after I consulted with Angies List I received a call from J. Griffin and within an hour they were at my house. I don’t even know how to thank Jeff, I was expecting the worst and got the best! He knew immediately what the problem was, he clearly knew his business very well. The problem was more or less user error and I was a little embarrassed but Jeff never made me feel as though it was a bother or a nuisance to respond and he refused to charge me as much as I thought he was worth. I’m so sorry I just realized I didn’t hit submit on this review. It was several months ago, but I still wanted to finish this because they were so wonderful.

Angies List

Review Date: 09/05/2019

Comments: Jeff was punctual and efficient. he arrived when he told me he would. He was very professional. I was very satisfied with this experience.

Facebook Reviews
Google Reviews

Customer Testimonials

Google Reviews

Review Date: 10/25/2022 | Author:  Jack Purdy

Heating system (one of the baseboard units) had a leak. Called J Griffin Heating and Plumbing as they are local to me. In less than an hour someone (Jeremy) was out to fix the problem.
Jeremy was very professional and friendly and had the leak fixed in no time.

Google Reviews

Review Date: 10/20/2022 | Author: Andrew Kesler

Excellent experience. The team fixed a steam radiator in one room and solved an issue with a water pump/baseboard in another section of our house. Very knowledgeable and nice guys, would definitely recommend anyone needing assistance with a plumber or heating system. Awesome to work with!

Google Reviews

Review Date: 9/30/2022 | Author: Yu Sin Mok

I had a great experience with J Griffin. Their staff were all professional, responsive, and very helpful. We were scheduled to change my HVAC, and even though something came up with a shipment on the day of, J Griffin worked around the clock to make sure the job gets done on the scheduled date. I was so impressed by their commitment to their customers. Thank you J Griffin!

Google Reviews

Review Date: 9/20/2022 | Author: Johannes Mark

Quick to respond. Courteous. Professional. Offered creative solution fit for the purpose. Would hire their services again.

Google Reviews

Review Date: 8/25/2022 | Author: Monica Hall

Excellent job by two repair technicians who came out as a second opinion after another place told me my entire ac condenser and furnace needed to be replaced for over $20,000. J Griffin came out and replaced a $100 part and got everything working beautifully!
I highly recommend them. It isn’t easy finding honest, affordable repairmen. These guys are legit.

Google Reviews

Review Date: 18/12/2022 | Author: Steven Correale Jr

JGriffin just recently completed an Oil to Gas conversion Boiler and Hotwater heater for me. It was a very well coordinated effort from start to finish. They take tremendous pride in the work they do and it shows in the quality of the installation. Their knowledge of the Mass Save program made the process very seamless for me. I look forward to working on future projects with them.

Google Reviews

Review Date: 8/10/2022 | Author: Susan Marciano

J Griffin Heating & Plumbing consistently provides excellent service! We moved and were relieved when we needed work in our new house that they were willing to go further out and assist us!

Google Reviews

Review Date: 8/8/2022 | Author: Ronald Parsons

Quality work at a fair price with outstanding customer service! They do everything with excellence and integrity!

Google Reviews

Review Date: 8/3/2022 | Author: Sigalit Dekel

Jeff is professional and doing amazing work. Second time we got a service from him, Highly recommended

Google Reviews

Review Date: 7/30/2022 | Author: Marina and Ray Apostolou-Chan

I’ve had them out a couple of times and couldn’t be happier! Very prompt, professional, and fairly priced. So happy I have a local plumber for life!

Google Reviews

Review Date: 7/25/2022 | Author: Michael Tiberio

J.g.Griffin answered the phone! These days, that would be enough to get 4 stars, but they are also timely, efficient, professional, courteous, and clean.

We had a basement sink installed, a second sump pump/ejector, under-sink ro filter, and Navien Tankless hot water system service. All of the work was done when promised and as quoted.

Could not be happier with the work or the people doing it. We certainly won’t be calling anyone else in the future.

Google Reviews

Review Date: 7/10/2022 | Author: Andrei Laikhter

Jeff, installed new Navien system and removed the old one. Fast and clean work. Five star service!

Google Reviews

Review Date: 5/25/2022 | Author: Matthew Messina

Installed a Navien Combo unit for heat and hot water. It saved us 30-45% on natural gas: (The $550 bill goes to $330, The $70 bill goes to $40) We never worry about having enough hot water. The unit is wall mounted and it saves space. Thank you Griffins for steering me in the right direction! The Navien is even BETTER than you may expect. It’s still working great after 5 years!

Google Reviews

Review Date:4/19/2022 | Author: Joe Muraco

My house had a Navien tankless hot water heater when I moved in. Unfortunately it stopped working after only a few years. I had another company out and the technician clearly wasn’t familiar with the product. I found Jeff listed on the navien website. It was night and day. He could tell right away what the issue was and worked directly with Navien. If you have a navien system or want one, I would go with Jeff.

Google Reviews

Review Date:3/25/2022 | Author: Kenny I

I could not be more satisfied with Jeff. Very knowledgeable and his work is impeccable. Jeff was able to work me into his schedule very expeditiously and it was much appreciated as he had to change out my Navien combo and installed a more efficient Navien unit.

Google Reviews

Review Date: 3/1/2022 | Author: Wilson Correa

Very knowledgeable and responsible. Will recommend

Google Reviews

Review Date: 2/25/2022 | Author: Valerie A Taylor

First time I’ve used them…class act and honest! Was honest and didn’t try to sell anything but there honest opinion! Will definitely use again

Google Reviews

Review Date: 1/25/2022 | Author: Susant Pokharel

Jeff came and helped me out with my plumbing issue with the gas line. He was very thorough with getting the issue fixed and making sure there were no gas leaks. Thank you for the help!

Google Reviews

Review Date: 1/3/2022 | Author: Ellen Gallagher

Awesome family team I have been using for years. They go above and beyond from fast return phone calls, explaining issues, to fixing the problems ASAP. I can’t say enough good things! Jeff – you rock!

Google Reviews

Review Date: 3/15/2021 | Author: Andrew Kreuser

Comments: From start to finish, all of the experiences with J. Griffin Heating & Plumbing were positive. Service was provided efficiently, courteously, and respectfully. Their work is highly recommended; they pride themselves on being a family business, which is evident in their service, and their attention to doing things right and customer service were exceptional.

Google Reviews

Review Date: 3/11/2021 | Author: Brittney Parker

Comments: We’ve used J Griffin Heating & Plumbing a couple times now. Each time they have gone above and beyond to make sure my issues were resolved not only in a timely manner but with outstanding customer service. I’m not heating expert but they explain the situation and our options in a simple, easy to digest manner that I felt like one. I’ve used other companies in the past to address my heating system and J Griffin’s team is the most honest and trusted partner amongst them all. Highly highly recommend.

Google Reviews

Review Date: 2/8/2021 | Author: Sara Lesage

Comments: We hired J Griffin to install a whole-house water filtration system on our townhouse. They were great to work with and did a wonderful job installing our filters. The installation put some extra stress on our old water heater and it started leaking slowly. They promptly repaired the heater leak, which will hold us over while we search for a new unit. We appreciate the great customer service, attention to detail, and high quality. Thank you!

Google Reviews

Review Date: 12/23/2020 | Author: James Howard

Comments: Positive: Professionalism, Quality, Value.

Google Reviews

Review Date: 12/20/2020 | Author: Alana Buckbee

Comments: I could not recommend this company more! I live in Melrose and Jeff and his team installed a brand new boiler in our home. They did an incredible job. Like other reviewers say, if you want something done the right way, you should work with them. Beyond the original installation, whenever I have a concern or question (leaking radiator!) they come out immediately to help ensure everything is working properly.

Google Reviews

Review Date: 11/15/2020 | Author: Kristi Keyes

Comments: Jeff and his team executed our conversion from oil to propane seamlessly. They converted our old Burnham burner to a high efficiency Navien system. Jeff coordinated everything – from the removal of the old oil tank to securing the permits and inspections needed. Jeff and his team were considerate, caring and committed to getting the project done in a timely fashion so our family was not without heat or hot water. When Eastern Oil and Propane came to perform a safety check, Chuck, the technician, expressed his open admiration for a beautiful job. He complimented the copper piping and excellent craftsmanship!.

Google Reviews

Review Date: 11/13/2020 | Author: George Au

Comments: the father-son team came out at 5:30 since they were at another job when I called and they mentioned that they couldn’t do it earlier, moreover, I never heard them mentioned that it’s after hours for them so the charge would be impacted. It would be good if these conditions are specified upfront.

Google Reviews

Review Date: 10/25/2020 | Author: Fusion Dante

Comments: I would recommend this company to any one who wants the best for there money. The job was scheduled for a certain date and it was finished exactly the time they said it would be done. from start to finish I was well informed what to expect and my questions were answered above and beyond my expectation. The work they did was done neatly and very professionally and when they were done they cleaned and swept making it look like they were never there. this is a top notch company with competitive prices. I gave them 5 stars because they deserve it.

Google Reviews

Review Date: 10/22/2020 | Author: Debra Barbitta

Comments: Well done. Professional staff.

Google Reviews

Review Date: 09/10/2020 | Author: John Potter

Comments: J Griffin Heating & Plumbing is great to work with and does a great job!.

Facebook Reviews

Review Date: 08/16/2020 | Author: Jerry Ardolino

Comments: I was looking to move my washing machine from the basement to the first floor. After contacting Angie’s List I receiver a call from Jeremy Griffin. He stopped by to look at the job and within a week he and Jared were back at my house to do the job. They were very professional, and polite. They worked hard and got the water lines moved up to the first floor. I was so happy over the work they did, I plan on using them to replace my heating system. BRAVO!!!!!!!

Facebook Reviews

Review Date: 07/18/2020 | Author: Andrea Costello

Comments: We had Jeff perform a full system conversion from oil to propane. Our old oil furnace had finally died and we needed a replacement. I called Jeff to give us a quote on a new system and after learning our system was down he arrived the same day to give us an estimate. Jeff recommended we switch to the more efficient and modern propane system. Working with Jeff was nothing short of seamless and effortless. Since we had no heating system and the weather was still a little bit cold (this was back in April), Jeff made it a priority to get the system installed as quickly as possible. In the end, we were only without heat for less than a week, which is amazing considering the circumstances.
Jeff coordinated everything for us from the demolition and disposal of the old system to the delivery of the new propane tanks and inspection of the new gas line. Jeff takes a lot of pride in his work and you can tell by the way he describes the layout of the piping and system components as “art”, and I agree, because the new system configuration looks so well thought out and clean!
Last but not least, Jeff’s level of service is unparalleled. About a week after our system was installed, Jeff came by our house asking to check out the system to see that it was operating well. He had also learned of a new add on thermostat component that can be added to the system we had installed that monitors the temperature in the room around the furnace, and if the temperature in the room gets too low it will automatically turn the pumps in the system on and get the water running through the pipes to help prevent frozen pipes, which is a nice additional safeguard. The fact that Jeff thought of us even after the system was installed and running just goes to show he is always thinking of his customers and giving them the best experience possible.
We will most definitely be using Jeff for all of our heating and plumbing needs moving forward. Jeff is a master of his trade, and that is definitely reflected in his work. But most importantly of all, Jeff is just a great person who genuinely cares about other people, which is becoming harder and harder to come by these days. Can’t recommend his services enough!

Facebook Reviews

Review Date: 06/09/2020 | Author: Cathy Lento

Comments: Courteous- Knowledgeable- Professional- The response time was very quick. Jeff installed a water heater, then we had him back to do an oil to gas conversion for our home. Highly recommended.

Facebook Reviews

Review Date: 03/11/2019 | Author: Joyce Chinchillo Griffin

Comments: Very professional. While working he is neat and thorough. His prices are good. By the way. “A great Son”.

Customer Testimonials

Review Date: 10/26/2022 | Author: Jeff Applesead

Reliable, trustworthy and fair.

Review Date: 10/25/2022 | Author: Lisa O’Connor

Josh and Shane were great! The quality of their work and their attention to detail, tidiness was exceptional. I will be using J Griffin in the future for my plumbing needs.

Review Date: 10/24/2022 | Author: Patrice (Patty) Miller

Great job. They made a special effort to schedule as quickly as possible since tenants were without heat and everyone is so happy thank you!

Review Date: 10/24/2022 | Author: Tom Hout

Great service.

Review Date: 10/20/2022 | Author:  Rich Moyette

The two gentlemen that came to my house were extremely courteous very clean very professional very thorough fantastic!

Review Date: 10/18/2022 | Author: Lynn Wilson

Excellent service! Above and beyond helpful and professional!

Review Date: 10/17/2022 | Author: Lyse and Joe Bonfiglio

The best, most professional plumbers! From the simplest things to the more difficult projects, they handle everything with care.

Review Date: 10/15/2022 | Author: Tom Hout

Great service, nice people.

Review Date: 10/14/2022 | Author: Sandra and Robert Rio

J Griffin plumbing ALWAYS responds to emails or calls. Excellent service. Highly recommend

Review Date: 10/13/2022 | Author: Tracy Salehi

The best plumbing company that we have ever had service from. They are courteous, reliable, and professional.

Review Date: 10/12/2022 | Author: Michelle White

You know you’re getting the best, honest and professional service with this company. I’m so grateful to have them every time.

Review Date: 10/12/2022 | Author: Robby Brandano

very accommodating, super professional, all around great people to work with!!

Review Date: 10/7/2022 | Author: Maureen Stevens

The Griffin team is our go to Plumbing and Heating specialists. We’ve been using them for years.

Review Date: 10/5/2022 | Author: Michelle White

I recommend J Griffin Heating and plumbing highly. I can not say enough about them. Honest, professional and respectful.

Review Date: 10/4/2022 | Author: Glenn DeCesare

Just awesome. Nick and Rob were great, and fixed the problem in no time. I’ve had great experiences with J. Griffin, and will continue to use them.

Review Date: 9/30/2022 | Author: Mark Bertoli

The best plumbers I have ever used, highly recommend!

Review Date: 9/30/2022 | Author: Celine Nie

So awesome and kind! Super knowledgeable and definitely going to be my team on-call :)

Review Date: 9/28/2022 | Author: Dean Cimino

Jeremy saved my family so much money. We had a few people out to look at our Boiler, they all told us we would need a new one.

Review Date: 9/27/2022 | Author: Charlotte Bloch

Superb and prompt service, very polite, neat and efficient crew and reasonable prices .Very rare these days. Family owned and “real”.

Review Date: 9/24/2022 | Author: Jo-Ann DePrizio

As usual been using them since I first came to North Reading

Review Date: 9/22/2022 | Author: Anita D’Antonio

Great service as usual

Review Date: 9/13/2022 | Author: Al Joelson

You guys are great. Mark had excellent follow up and Josh did a great job

Review Date: 9/12/2022 | Author: Patrice (Patty) Miller

Very thorough.

Review Date: 9/12/2022 | Author: Evelyn and Mike Scheri

I cannot believe how this job was done within a few hours and they cleaned up after themselves and were very gracious. I have told everyone about them.

Review Date: 9/10/2022 | Author: David Fauci

Jeff thorough and clear on what he will do…no wild expectations. Estimate comes fast.

Review Date: 9/6/2022 | Author: Horizon Interiors

Great people to work with!!

Review Date: 9/6/2022 | Author: Greg Hadden

Great job done by Joshua and crew

Review Date: 9/6/2022 | Author: Elizabeth Desjardins

very professional and competent.

Review Date: 9/1/2022 | Author: Doug Labb

very professional and competent.

Review Date: 9/1/2022 | Author: Lisa Dooley

Jeremy and Jeff are the best!! Always there when you need them and incredibly knowledgeable. Honest and very helpful.

Review Date: 9/1/2022 | Author: Judy Silvia / Brian Nolan

They do great work. Fast response time. Very professional service.

Review Date: 8/22/2022 | Author: Brian Froburg

J Griffin plumbing did a fantastic job, got to the job promptly, did the job fantastic. My tenants are thrilled!

Review Date: 8/19/2022 | Author: Beverly Penta

Jeff was knowledgeable and professional. Will definitely use J Griffin for my annual tankless water heater maintenance.

Review Date: 8/18/2022 | Author: Wendy Webster

Awesome service at a great price.

Review Date: 8/17/2022 | Author: Susan Trenga

Always professional and courteous!

Review Date: 8/17/2022 | Author:  Diane Thornton

The nicest family I’ve met yet in the service industry. OH, and knowledgeable and patience with all my questions. I will use them everytime.

Review Date: 8/17/2022 | Author: Susan Trenga

Always professional and courteous!

Review Date: 8/16/2022 | Author: Mani (Emmanuel) Napoli

Quick and painless installation

Review Date: 8/10/2022 | Author: George Theochares

Josh, Jeff, and Mark were great. There was on other but he didn’t introduce himself

Review Date: 8/9/2022 | Author: Michelle White

I’ve used Jeremy for many projects and I wouldn’t trust anyone else.They are very professional, respectful and all around nice.

Review Date: 8/5/2022 | Author: Patty DeFeudis

All of my plumbing services rendered by any of the Griffin Family members have consistently been a 5-star service.

Review Date: 07/18/2020 | Author: Andrea Costello

We had Jeff perform a full system conversion from oil to propane. Our old oil furnace had finally died and we needed a replacement. I called Jeff to give us a quote on a new system and after learning our system was down he arrived the same day to give us an estimate. Jeff recommended we switch to the more efficient and modern propane system. Working with Jeff was nothing short of seamless and effortless. Since we had no heating system and the weather was still a little bit cold (this was back in April), Jeff made it a priority to get the system installed as quickly as possible. In the end, we were only without heat for less than a week, which is amazing considering the circumstances.
Jeff coordinated everything for us from the demolition and disposal of the old system to the delivery of the new propane tanks and inspection of the new gas line. Jeff takes a lot of pride in his work and you can tell by the way he describes the layout of the piping and system components as “art”, and I agree, because the new system configuration looks so well thought out and clean!
Last but not least, Jeff’s level of service is unparalleled. About a week after our system was installed, Jeff came by our house asking to check out the system to see that it was operating well. He had also learned of a new add on thermostat component that can be added to the system we had installed that monitors the temperature in the room around the furnace, and if the temperature in the room gets too low it will automatically turn the pumps in the system on and get the water running through the pipes to help prevent frozen pipes, which is a nice additional safeguard. The fact that Jeff thought of us even after the system was installed and running just goes to show he is always thinking of his customers and giving them the best experience possible.
We will most definitely be using Jeff for all of our heating and plumbing needs moving forward. Jeff is a master of his trade, and that is definitely reflected in his work. But most importantly of all, Jeff is just a great person who genuinely cares about other people, which is becoming harder and harder to come by these days. Can’t recommend his services enough!

Review Date: 06/09/2020 | Author: Cathy Lento

Courteous- Knowledgeable- Professional- The response time was very quick. Jeff installed a water heater, then we had him back to do an oil to gas conversion for our home. Highly recommended.